Have you ever wanted to perform the same operation on many files or many times in Acrobat? You can use actions for that. I had a use case recently where I needed to convert a lot of PDFs into HTML format. I was going to try to automate it using python, or node, but then… Continue reading Bulk operations in Acrobat

This is a preliminary post just to tell you how I accomplished this task. I’ll follow up with screenshots at a later date. I thought this task would be fairly straight forward using flow, but it turned out to be a little more challenging than expected. I had the simple requirement to backup what is… Continue reading Backup a SharePoint list using Power Automate

Some people are giving customer service a bad name. It’s fair enough that in a large organisation, we all start to form these silos of information where not everything is evident and transparent and some of the deeper knowledge becomes hidden within a team. It’s also the case that people across the organisation do not… Continue reading Customer service NOT

Are you a collaborative or a competitive colleague when it comes to your team? Do you find yourself “keeping things to yourself”, obscuring work or processes so that you retain the knowledge or even worse, talking badly about other team members that are working along side you? I know that I’ve often fallen into the… Continue reading Collaborative or competitive?

This episode of the identity competition is dedicated to a person that previously interacted with me and changed many things attached to this person’s identity. It is a reminder to be kind and to search for your own recognition of your identity, not social proof from anybody else. The round-robin of identity is as follows:… Continue reading The identity competition

The beauty of continuous improvement is that it turns all criticism into feedback. Joseph De Araujo – 5:24am The way I understand it, a “continuous improvement” approach is one that is always open to change. It is a way to remain ready to consider possibilities gathered in hindsight. It’s basically listening, then acting on new… Continue reading Feedback as continuous improvement

Every now and then I just need to rant. This time it’s about customer service… I want to thank all customer service reps & people that help others to get stuff done. I hope you’ll take my rant as feedback. I opened a support ticket, & I eagerly awaited a result. I was soon told… Continue reading Good customer service & the definition of done

Microsoft Flow is all about automation. It can help you do repetitive tasks without your interaction. It can join different services together so that you aren’t double handling tasks. It is said that it will save you time, but it actually allows you to do things you otherwise wouldn’t do. Repetitive, menial, ongoing tasks. E.g.… Continue reading Introduction to Microsoft Flow

Welcome to the mothership… well, it’s not ‘the’ mothership, but it’s some sort of craft. Ok, it’s not a ship, and it’s not going to outer-space, but it’s a little bit crafty. It’s a blog, what do you expect? Ok, first post and we’re already waffling… to save me from waffling, please contact me with… Continue reading This is where the spaceship lands…